
Built in the 1990s the reception area was still in the original state, with pine cladding and the original reception desk. Most of the resort had been upgraded over the years, and so the reception was playing catch up.
The club owners were keen for the reception to reflect the colour schemes that had been introduced in the rest of the resort, and for the reception area to appeal to all the major groups of users – golfers, spa visitors, gym users and conference guests.
The other major requirement was for the spa entrance to be opened up and made to feel more a part of the reception area.
” The feedback from our clients has been really positive – the transformation is greater than anyone had imagined. Customers are enjoying all the new seating areas in particular! “

The client was keen to use the aubergine tones from other areas of the resort, we combined this with warm greens to reflect the botanical surroundings. The resulting palette was therefore inviting, and appealing to the diverse groups of customers who use the resort.
This was a really interesting challenge – combining seating areas with what was in effect the hub of the resort, through which all customers pass.
One immediate solution was to remove a second large staircase from the atrium, which was rarely used and taking up 8 sqm. Also moving the entrance to the spa enabled better use of the space. The old reception desk was also much larger than required. By streamlining the services they were offering at the desk, we were able to reconfigure the desk and reduce the floor space it required.
We produced a set of 3D renders, so that the client could in effect see the finished space – decision making was then much easier.